Shipping policy
Shipping Information
Order Processing
Orders are typically processed within 1–3 business days after payment is received. Orders placed on weekends or public holidays are processed the next business day. Processing times may be slightly extended during sales, new releases, or high-volume periods.
Shipping Locations
We currently ship:
Australia-wide
Internationally (selected countries)
If your country is not available at checkout, please contact us before ordering.
Shipping Methods & Costs
$12.50 Flat Rate Shipping Australia Wide!
We use trusted carriers to ensure safe and reliable delivery. Tracking is provided on all orders where available.
Estimated Delivery Times
Australia
Standard: 2–7 business days
Express: 1–3 business days
International
Standard International: 7–21 business days
Delivery times are estimates only and may vary due to carrier delays or customs processing.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking details. Tracking updates may take up to 24 hours to appear.
Packaging & Protection
All orders are securely packed to protect your items. Cards and collectibles are shipped with appropriate protection, and sealed products are packed to maintain factory condition where possible.
Shipping Risk & Responsibility
Risk of loss or damage passes to the customer once the order is handed to the shipping carrier. We are not responsible for delays caused by postal services, customs, or unforeseen events.
International Duties & Taxes
International customers are responsible for any customs duties, taxes, or import fees. These charges are not included in product or shipping prices.
Incorrect Address
Please ensure your shipping details are correct at checkout. If an order is returned due to an incorrect address, reshipping costs will be the responsibility of the customer.
Missing or Delayed Orders
If your order appears delayed or missing, please check your tracking information first. If you need further assistance, contact us and we’ll help where possible.