Refund policy
Returns & Refunds Policy
Returns & Refunds Policy
Overview
We offer carefully sourced, authentic trading card products. By placing an order with us, you agree to the terms of this policy.
Sealed Products
Due to the nature of sealed trading card products, all sealed items are final sale.
No returns, refunds, or exchanges once shipped
This protects the integrity of sealed products and ensures fairness for all customers
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 24 hours of delivery with:
Your order number
Clear photos of the item(s)
Photos of the outer packaging and shipping label
If confirmed, a replacement or refund will be arranged at our discretion.
Lost or Stolen Packages
Once marked as delivered by the courier, we are not responsible for lost or stolen packages. If a parcel is lost in transit, we can assist with a claim where possible.
Change of Mind
We do not accept returns or refunds for change of mind, incorrect purchases, or buyer’s remorse.
Refund Processing
Approved refunds will be returned to the original payment method. Please allow 3–7 business days for processing.
Authenticity Guarantee
All products sold are 100% authenticand sourced from trusted suppliers.
Contact Us
For questions about this policy or your order, please contact us via our Contact Us page.