Refund policy

Returns & Refunds Policy

 

Returns & Refunds Policy

Overview

We offer carefully sourced, authentic trading card products. By placing an order with us, you agree to the terms of this policy.


Sealed Products 

Due to the nature of sealed trading card products, all sealed items are final sale.

No returns, refunds, or exchanges once shipped

This protects the integrity of sealed products and ensures fairness for all customers


Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 24 hours of delivery with:

Your order number

Clear photos of the item(s)

Photos of the outer packaging and shipping label

If confirmed, a replacement or refund will be arranged at our discretion.


Lost or Stolen Packages

Once marked as delivered by the courier, we are not responsible for lost or stolen packages. If a parcel is lost in transit, we can assist with a claim where possible.


Change of Mind

We do not accept returns or refunds for change of mind, incorrect purchases, or buyer’s remorse.


Refund Processing

Approved refunds will be returned to the original payment method. Please allow 3–7 business days for processing.


Authenticity Guarantee

All products sold are 100% authenticand sourced from trusted suppliers.


Contact Us

For questions about this policy or your order, please contact us via our Contact Us page.