Authenticity guarantee
Authenticity Guarantee
Authenticity You Can Trust
At Collectable Cartel, authenticity is non-negotiable.
Trust is one of the most important parts of the trading card hobby, which is why we stand behind every product we sell. We are committed to providing genuine Pokémon cards, sealed trading card products, curated singles, and premium trading card accessories sourced through trusted and reputable channels.
Every order is handled with collector-grade care, transparency, and attention to presentation.
100% Genuine Products
All products sold by Collectable Cartel are guaranteed authentic.
This includes:
- sealed Pokémon products
- booster boxes
- Elite Trainer Boxes (ETBs)
- trading card singles
- premium trading card accessories
- pop culture products
We do not knowingly sell:
- counterfeit products
- fake trading cards
- resealed products
- searched packs
- altered items
- tampered products
All inventory is sourced through trusted suppliers, reputable distributors, verified industry partners, and established collector networks.
Sealed Product Integrity
For sealed trading card products, our authenticity guarantee means:
- products are sold factory sealed and unopened
- items are shipped exactly as received from suppliers
- no weighing, searching, resealing, or tampering ever occurs
- factory seals are intact at the time of dispatch
We understand how important sealed product integrity is to collectors and sealed collection enthusiasts. Every sealed item is handled carefully to help preserve condition and authenticity during storage and shipping.
Orders are packaged using protective materials designed to help minimise damage during transit.
Once a sealed product leaves our care, opening the product is at the discretion of the customer.
Singles & Card Condition Transparency
All trading card singles are assessed honestly and carefully before listing.
While we aim to maintain high condition standards, minor factory imperfections may still exist on Near Mint cards due to printing and manufacturing processes.
Where applicable, we disclose notable condition details through:
- product descriptions
- listing notes
- product photography
If you have questions about a specific card, condition concern, or product listing, we encourage you to contact us before purchasing.
Independent Retailer Disclaimer
Collectable Cartel is an independent Australian trading card and collectibles retailer.
Pokémon, My Little Pony, Sanrio, and all related names, logos, trademarks, and intellectual property belong to their respective owners.
Collectable Cartel is not affiliated with, endorsed by, or sponsored by these brands or companies.
Your Peace of Mind
We take customer trust seriously.
If you believe an item received from Collectable Cartel is not authentic, please contact us immediately with:
- your order number
- clear photographs
- details of your concern
All authenticity concerns are reviewed carefully and investigated promptly.
Contact Us
For questions regarding product authenticity, trading card condition, or your order, please contact us at: